Cuba: A Cultural Odyssey

See your travel advisor, or call Tauck at 800-468-2825 to make a reservation.

At the time of booking, please have the following information ready for all members of your party:

• Tour Name and Departure Date
• Traveler's Name: First and last names as they appear on your passport or driver's license
• Traveler's Address(es)
• Email Address*
  
• Traveler's Phone Number(s)*
• Emergency Contact Information: Please provide the name and phone number of a relative or friend (not travelling with you) whom we could contact during the tour in the unlikely event of an emergency
• Interest in purchasing a travel protection plan (US and Canada)
• Interest in extending your trip by staying in a Tauck recommended hotel before your trip begins or after it ends
• Interest in our specially negotiated airfares

* Required Fields

Deposits:

Deposits and fees for the optional Protection Plan or Cancel Fee Waiver [CFW] coverage are due at time of booking.

The deposit amount is $600 per person

Final Payments:

Final Payment is due to Tauck 90 days before departure for lands trips, and 120 days before departure for cruises and rail journeys. If your deposit was made by credit card, final payment will be automatic unless you opted out at time of booking. Bookings without full payment at this time may be subject to cancellation without notice. Failure to make payment will be a considered a cancellation by the guest and all applicable cancellation fees will apply.

Effective for plans purchased as of July 1, 2021:

Tauck's Guest Protection

Tauck's Guest Protection provides you with cancellation protection before your journey begins as well as insurance benefits while you are traveling. Guest Protection includes the following:

Cancellation Waiver – Provided by Tauck:

Under Tauck's Cancellation Fee Waiver you can cancel your tour for ANY REASON up to the day before departure and receive a money-back refund (except in Extreme Circumstances*) on the land tour cost, based on your original method of payment.

*Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey.

Travel Insurance Benefits – Underwritten by United States Fire Insurance Company.

• Trip Cancellation – If you must cancel your tour due to a covered reason, the plan provides coverage for the amount you paid for your travel arrangements. Since the non-insurance cancellation waiver takes care of the land package cancellation fees already, this benefit reimburses the airfare cancellation charges up to the value of your original airfare purchase.
  
  
• Trip Interruption – If you have to interrupt your tour for covered reasons, the plan provides reimbursement to catch up to your tour or return home.
  
  
• Travel Delay – Provides reimbursement for missed, prepaid travel arrangements if you are delayed by a common carrier, natural disaster, unannounced strike, or other reasons as cited in the plan.
  
  
• Medical Expense – Reimburses covered medical expenses incurred in the event you become injured or sick during your trip. 
  
  
• Baggage / Personal Effects Protection – Provides reimbursement in the event your luggage or personal effects are, lost, stolen, damaged or delayed during your trip.

• Worldwide Emergency Assistance Services – Provided by Carefree Travel Assistance; 24-hour emergency telephone assistance hotline for medical and travel related problems.

The cost of Tauck's Guest Protection is: $499 per person

This protection provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.

This optional Guest Protection must be requested at time of booking and fee must be included with initial payment. Fees are based on costs as of July 1, 2021, and are subject to change. Details will be provided with written confirmation of your tour reservation. Guest Protection does not protect travel agent commissions. Reimbursements will be made according to original method of payment. The amount of any refund shall be reduced by any recoveries obtained by you from any third parties.

The Guest Protection plan waives cancellation fees outlined below, provided we are notified of cancellation before your tour departs. Tour cancellation fees are waived regardless of reason, without written notice, and Tauck will refund land tour cost.

To obtain your state-specific Certificate of Insurance that contains the complete terms, conditions, limitations and exclusions of the certificate, visit  affinitytravelcert.com/docs/TACGPPINTL.

If you cancel within 10 days of initial deposit

Within the first 10 days after you place your initial deposit, you may cancel your reservation for any reason with no cancellation fees.

If you cancel more than 10 days after initial deposit

Regardless of reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. These fees vary from tour to tour. Therefore, the following fees apply.

Cancellation Fees with Tauck's Guest Protection Plan:

Loss of Guest Protection fee, per person 

Cancellation Fees without Tauck's Guest Protection Plan:

60 days or more before departure = $600 per person

59-8 days before departure = $900 per person

7-1 days before departure = $1500 per person

Time of cancellation will be when notice is received in our Wilton Woods, CT office.

In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.

Note: All Guests, regardless of residency, who book a Tauck journey have the option of purchasing the Cancellation Waiver provided by Tauck in the event they need to cancel their trip after making their reservations. Tauck's Guest Protection, which includes both the Cancellation Fee Waiver and the Travel Insurance Benefits and Assistance Services described above, is not available to residents of Puerto Rico.

If you are a U.S. citizen, you will need a passport valid for six months beyond the completion of your Tauck trip for entry into Cuba. You will also need a visa to enter Cuba, the nature of which is somewhat different than what many other countries require. The Cuban government requires all foreign visitors to have a Cuban visa, sometimes referred to as a "Tourist Card," for which there is no official application process. Cuban immigration officials will collect one half of this two-part card upon your arrival in the country, and the other half upon your departure. Tauck will obtain your Cuban visa, which will be given to you in Miami, along with the documents for your included charter flight from Miami to Havana.

In addition, other special documentation will be needed to complete the requirements for travel to Cuba; more details about this required documentation will be sent to you with your booking confirmation. Please review the details in the Instruction Sheet and Travel Affidavit. You must retain these documents for a period of at least five years.

Please Note: Because many of you are traveling as a U.S. citizen with Tauck on a People-to-People educational exchange travel itinerary operated under a license granted to Tauck by the United States Department of the Treasury, Office of Foreign Assets Control (OFAC), you are legally licensed and authorized to travel to Cuba.  Before departing on your trip, we will give you a Letter of Authorization from Tauck stating that you have permission to travel under that license, to keep as part of your travel documents.

If you are a citizen of another country but legally reside in the U.S., you may travel on Tauck's People-to-People trip to Cuba as long as you have a valid passport from your country of citizenship, as well as a residency card or alien card (or "green card") to establish your legal U.S. residency when returning to the U.S. from Cuba upon your arrival in Miami.

If you are a Cuban-born U.S. citizen, your travel document requirements depend on when you originally departed Cuba. If you departed Cuba prior to December 31, 1970, you will require either a PE-11 visa (which can take from six to eight weeks to process, is valid for a one-time entry for 30 days, and expires within 90 days of issue) or a Cuban passport; the choice is yours. If you left Cuba after January 1, 1971, you will require a Cuban passport, which can take from three to four months to obtain. If you will need help in obtaining one of these documents, please let us know at the time of booking.

If you are a citizen of another country and do not legally reside in the U.S., you may travel on Tauck's People-to-People trip to Cuba as long as you have the proper documentation that allows you to enter the U.S. for the start of the trip and return to the U.S. at the end of the trip. A multi-entry U.S. visa is required.

A travel affidavit is also required for all travelers to Cuba, regardless of nationality. Please use this link to apply for your travel affidavit at least 75 days prior to your trip: https://cubatravelservices.com/tauck-travel-affidavit/ 

Because all guests on this tour (U.S. citizens and non-U.S. citizens alike) will be arriving into Cuba from the U.S., a Cuban visa is required of all travelers. Tauck will obtain your Cuban visa for you during your tour.

Please note that you will not be traveling to Cuba as a tourist. You will be traveling as part of the People-to-People educational exchange.

We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen. You must retain these documents for a period of at least five years.

TRAVELING WITH CHILDREN AS A GUARDIAN: If you are traveling as the guardian of a child/children, we strongly suggest that you carry a letter from both parents of the child authorizing emergency treatment in the event of illness or accident. For travel abroad, many foreign countries have specific entry requirements for children under 21 who are traveling internationally without BOTH parents. (These requirements are in response to the increased incidence of children being abducted and taken abroad.) PLEASE NOTE THAT TAUCK IS NOT RESPONSIBLE for the disruption of travel caused by improper documentation for children traveling without both parents.

MOBILITY

Our People-to-People cultural exchange activities in Cuba include visits to rural areas, agricultural facilities and small villages, as well as to various sections of Havana with centuries-old streets and buildings with limited access. You should be in good health and able to walk reasonable distances over unpaved and uneven terrain. Both the Ritz Carlton Coconut Grove and the Meliá Habana are equipped with elevators.  The road conditions in Cuba are improving; however, paved roads, especially in rural areas, are often in poor condition. Some roads to rural locations are not paved and some out-of-the-way destinations are accessible only by these roads; other roads may be unpaved and bumpy. Our People-to-People cultural exchange itinerary includes several early morning starts and leaves little scheduled free time.

AN IMPORTANT NOTE ON SUPPLEMENTAL OXYGEN AND MOBILITY ISSUES:  This Tauck itinerary cannot accommodate oxygen tanks, wheelchairs or motorized scooters.  Oxygen tanks are strictly prohibited in many foreign countries on regional flights aboard small aircraft, such as those intra-tour flights featured on this Tauck journey.  Likewise, the very limited cargo capacity on such flights prohibits the transport of wheelchairs or motorized scooters.

Travelers should also bear in mind that the infrastructure in many foreign countries, particularly in developing countries, often presents severe and even insurmountable challenges for those with walking difficulties or other mobility issues.  The responsibility of the Tauck Director is to ensure that the larger group enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing individual assistance to any one traveler.  Travelers requiring such individualized assistance must be accompanied by an able-bodied companion who can provide it. While drinking water is generally safe at the hotels on the journey, bottled water will be available wherever the local water is not fit to drink. We also provide bottled water on your motor coach.

The only hotel on this trip that allows smoking is the Meliá Habana in Havana.

Airline Disinsection

The U.S. Department of Transportation (DOT) has issued a guidance letter that requires airlines and travel agents to disclose to consumers countries that require the use of insecticides by airlines. Please click here for more information.

SPECIAL DIETARY REQUESTS

The restaurants, hotels, caterers and numerous other partners we work with all do their best to accommodate special dietary requests from Tauck guests. However, given the diverse nature of those food providers (from small wineries to grand hotels to world-famous restaurants in more than 70 countries worldwide), some of our partners are better able than others to accommodate such requests. We therefore cannot guarantee that all dietary requests can be accommodated at every meal. Also, please note that where dietary requests can be accommodated, choices will frequently be limited.